FAQ

What type of lift should I consider?

The old saying “the right tool for the best job is always first choice” applies to lifts as well. The following is a guide in choosing the right lift:

Standard Two Post Lift – uses the least floor space but might require a 12′ ceiling height
– raises a vehicle approximately 72″ with wheel free capability for under car servicing (tires, brakes, oil change, muffler, etc)
– is not the most stable choice for lifting trucks and large vans
– one of the lowest cost alternatives

Standard Four Post Lift – uses more floor space than a two post lift but raises similar height
– a more stable choice for lifting trucks and large vans
– faster vehicle positioning with drive-on / drive off capability
– good for alignment but requires rolling air jacks and turnplates
– a mid range cost alternative

Standard Scissor Lift – uses less floor space than a four post lift but raises similar height
– good stability and easier all round vehicle access with no posts
– faster vehicle positioning with drive-on / drive off capability
– good for alignment but requires rolling air jacks and turnplates
– slightly higher in cost but has no cables and pulleys to maintain

Other lifts to consider may be low rise and mid rise lifts for tire and brake work. Heavy duty two post, four post and moveable column lifts are also alternatives. Call us if you need more help in choosing the right lift 1 – 877 – 799 – 5438

NOTE: PLEASE REFER TO “CHOOSING THE RIGHT LIFT” BROCHURE FOR HELP WITH THE LIFTING CAPACITY AND WHEELBASE YOU REQUIRE

What approximate bay size and ceiling height do I need?

Standard two post lifts require a 12′ ceiling height. Baseplate two post lifts require a 10′ ceiling height. Heavy duty two post lifts require a 16′ ceiling height. Bay size depends on how the lift is positioned. Generally you should allow a minimum of 13′ in width and 20′ in length.

Standard four post lifts require a bay 14′ to 16′ wide and 20′ to 28′ long with 10′ ceiling height. Wheelbase capability of the lift determines actual bay length.

Standard scissor lifts require a bay 10′ to 12′ wide and 20′ to 28′ long with 10′ ceiling height. Wheelbase capability of the lift determines actual bay length.

What are concreate and electrical requirements?

Lifts should always be installed on level concrete floors with a minimum of 4 inches (102 mm) and 3000 psi (20.7MPa) concrete that has been aged a minimum of 30 days.

Most two post, four post and scissor lifts require a constant supply of 230 volt – 1 phase – 60 Hz electrical power. Most two post lifts require a 20 amp circuit breaker. Most four post and scissor lifts require a 30 amp circuit breaker. All lifts must be installed to meet local building and electrical codes.

Some lifts are available with 230 volt – 3 phase – 60 Hz power. Please contact us for availability and with any further questions.

What accessories do I need to order?

You should consider ordering the following optional accessories with your lift:

Two Post Lifts – high lift truck adapters (set of two) NOT REQUIRED WITH STACK PAD SYSTEM
– screw up pad adapters (set of four)

Four Post Lifts – rolling air/hydraulic jacks (2 per lift)
– alignment turnplates (set of two)
– air line dryer/ lubricator

Scissor Lifts – rolling air/hydraulic jacks (2 per lift)
– alignment turnplates (set of two)
– air line dryer/lubricator

Freight and Offloading Costs

Freight and offloading costs are not included in the price of the lift. Please confirm both these costs before making a final decision

Installation Costs

Installation costs are not included in the price of the lift. Please confirm all installation costs (permits if required, material, electrical, hydraulic oil, labor and other costs) before making a final decision.

Does hydraulic oil come with the lift?

Hydraulic oil cannot be shipped with the lift and must be purchased locally. Please confirm with the lift installer that hydraulic oil is included in the installation price

Warranty

Most TLS lifts have the following warranty from date of purchase:
Please check the installation and service manual for confirmation or call TLS at 1–877–799–5438 with any questions.

Structural Components – 5 years Accessory Items – 90 days
Hydraulic and Other Components – 1 year Labor – 1 year

The above items are warranted to be free of defects in material and workmanship to the original owner of the lift as follows: During the first year (90 days for accessories), those parts proven after inspection to be defective shall be repaired or replaced at the option of the manufacturer. Structural components only are warranted for an extended four years and if proven after inspection to be defective shall be repaired or replaced at the option of the manufacturer. This warranty does not extend to defects caused by ordinary wear, misuse, abuse, improper maintenance, shipping damage or where repairs have been attempted or made by anyone other than the manufacturer or a manufacturer certified technician. This warranty is exclusive and in lieu of all other warranties express or implied. In no event shall the manufacturer be liable for special, incidental or consequential damages for any breach or delay in performance of the warranty. The manufacturer reserves the right to change specifications, designs or add improvements to its product line without incurring any obligation to make such changes to products sold previously.

Parts and Service

First option – contact the individual who sold or installed the lift for parts and service information.
Second option – call TLS at 1–877–799–5438 or FAX TLS at 905 – 891-1214